A personal assistant is an individual's right hand man or woman in charge of reducing their client's workload. Found in small and large businesses alike, personal assistants perform daily duties, administrative tasks, and other wide ranging activities, helping to increase productivity. Personal assistants can also be employed by celebrities, politicians, and other figures in the public eye.
As personal assistants work closely with their clients, they become involved in both their private and working lives. One of the most important aspects of the job, therefore, is confidentiality and discretion. Clients trust their personal assistants with plenty of sensitive information, and expect their assistants to be responsible and trustworthy. Personal assistants should also have extensive knowledge of the aims and objectives of the individual or organization for which they work in order to thrive in the position.
A personal assistant will have numerous responsibilities and these will vary greatly depending on the employer. Some typical tasks of a personal assistant include screening and answering telephone calls and taking messages, managing enquiries, receiving and answering mail, email, and faxes, organizing and booking appointments, arranging travel and accommodations, and performing other administrative duties.
- Strong organizational skills and the ability to work well under pressure
- Flexibility and adaptability
- Administrative and clerical skills