Waiter is one of the most common occupations in North America. In a time when so many processes and interactions are being automated, it is nice to still have waiters help to ensure that every dining experience is a pleasant one! Waiters work in restaurants and bars of all types and price points. Duties of the waiter may vary somewhat from establishment to establishment but they are predominantly responsible for serving food and drinks to customers. In family restaurants or diners, waiters are often casual and friendly with their customers. In formal restaurants, they may be required to observe strict rules of service and etiquette. In addition to serving food, waiters are often required to clean, provide suggestions and recommendations to customers, and process customer payments at the end of the meal.
It's no secret that a lot of famous actors worked as waiters while waiting for their big break. Russell Crowe worked as a waiter before he got his big break in Hollywood!
Waiters need to have excellent customer service skills and genuinely enjoy interacting with people of all ages. They need to be physically fit and able to work in a fast paced environment. Waiters also need to
- have good verbal communication skills;
- be able to multitask; and
- adhere to jurisdictional food safety handling guidelines.