It was another tough day at work. You had a terrible commute home through the snow and wind. Who do you call? Your travel agent! Travel agents provide an escape from everyday life by planning wonderful and exotic vacations. Travel agents help their clients book memorable trips by providing information on travel destinations, costs, and schedules. Travel agents typically earn their income by selling the services of preferred suppliers such as transportation companies, accommodation facilities, cruise lines, travel insurance providers, and tour companies. They do thorough research and check out different suppliers to make sure they provide the services they claim to at a fair rate. Travel agents offer assistance beyond just making reservations. They are available to help clients get to their destination in the event of unexpected route or schedule changes. They ensure clients have lodging and transportation should a world event or natural disaster interrupt travel plans.
The Internet has impacted the travel agent. Many tour, transportation, and accommodation companies now offer discounted packages directly to travelers via their websites. Travel agents can stay competitive by choosing an area of specialization, such as individual travel, business travel, or international travel. In depth knowledge of specialized travel topics is still a great selling point for many consumers.
Travel agents love working with people and genuinely enjoy helping them to plan great vacations. Travel agents need to be able to deal with a wide range of personalities. They must remain focused and effective should a travel crisis occur. A travel agent's day is spent
- finding the best travel arrangements within a client's budget, preferences, and available travel dates;
- booking domestic and international transportation and accommodation reservations; and
- ensuring they have the most up to date information on airline rules, transportation regulations, and worldwide travel advisories.