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LWS - Sales Specialist Appliances

Location:
Maple
Company:
Lowe's

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The primary function of the Sales Specialist Appliances is to serve as the store expert on appliances by providing detailed product information to both customers and other Lowe's employees. The Sales Specialist Appliances is expected to conduct sales activities and build relationships with customers including researching, promoting and recommending products, plans, or installation services that match customer needs, informing customers on pricing, options, or status on pending orders, keeping shelves stocked and correctly displayed, and coordinating the successful execution of projects and orders. This includes performing order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues. The Sales Specialist Appliances is also responsible for providing excellent customer service through the daily execution of Lowe’s customer service programs, proactively resolving root causes of ...