Product Manager-SaaS & Subscription Services

Product Manager-SaaS & Subscription Services

We are looking for a Product Manager-SaaS & Subscription Services to join our global engineering and manufacturing company. Join us to do cool stuff that matters! Are you passionate about high tech B2B product marketing and pushing the boundaries of autonomous technology? Are you seeking a unique opportunity to help transform our business model from traditional hardware sales to software and subscription services? If so, we want to hear from you! Join our Positioning Services team and bring your understanding of subscription business models and e-commerce platforms to drive customer adoption and renewal of services. Applicants may reach out to our Senior Talent Acquisition Specialist at (403) 730-4196 for additional information.

The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector and mobility applications. You’ll be joining over 22,000 people in 50 countries on the leading edge of your field.

This position is with Hexagon’s Autonomy & Positioning division, a global technology leader, pioneering end-to-end solutions industry leaders rely on for assured positioning and autonomy on land, sea and air. Our work touches every aspect of life, from sustainability on Earth to enabling autonomy. Within the Autonomy & Positioning division your work will contribute to the operation of our brand NovAtel.

The Location: Hexagon is a global company with locations around the world. This position is based in Calgary, AB.

As Product Manager - SaaS & Subscription Services, you will:

• Leverage your product marketing and subscription business experience to define new business models for existing and future service portfolios
• Utilize e-commerce platforms to enable a flawless customer experience for demos, purchase, activation and renewals
• Lead the evolution of the customer experience by defining our Positioning as a Service (PaaS) solutions
• Lead the go to market strategy through collaboration with our e-commerce channel manager, user experience experts and stakeholders
• Act as a product owner to identify, develop and evolve the product and technical requirements for the delivery and fulfillment of SaaS/PaaS products on our digital/e-commerce platforms
• Collaborate with marketing communications to integrate the PaaS subscription experience with the e-commerce and website platforms and develop automated sales and marketing strategies to drive further subscription growth
• Work with business systems and e-commerce teams to lead processes and internal documentation for subscription functionality, user experience and support content
• Create reports, analyze subscription data, identify trends, and develop product and sales strategies with our data and sales teams to promote further growth with a focus on subscription attach and renewal rates

Must Have:

• Bachelor’s degree in business, commerce, marketing or a related field
• 4-6 years of product management experience in high-tech subscription or service-based products in a B2B environment, including use case and requirements definition
• Functional knowledge of software or hardware as a service, e-commerce fundamentals, and user experience design, specifically including demos, free trials, subscriptions and renewals
• In depth experience evaluating and analyzing data and analytics, specifically for recurring, subscription-based revenue
• Knowledge of SalesForce CRM and Commerce Cloud
• Experience building business cases, strategy and alignment with product portfolios
• Excellent written, oral, and interpersonal communication skills
• Talented in overseeing multiple deadline-driven projects with diverse stakeholders
• Self-motivated with the ability to work independently while collaborating remotely with team members to achieve campaign timelines and goals

Key Factors to Success:

• Financial growth and profitability of the SaaS/PaaS product line
• Accurate business case and market needs assessments for new subscription services
• Successful customer adoption of new subscription services

Nice to Have:

• GNSS knowledge

Hiring Salary Range: $105,600 - $130,000

Bonus Eligibility: Yes

Benefits: We offer a comprehensive benefit plan that includes Medical, Dental, Vision, Life, Disability, Vacation, and an RRSP company match.

If you require any special accommodation, please email our team at hrrecruitingteam.ap@hexagon.com and we will be pleased to follow up with you. Please DO NOT send cover letters or resumes to this address.