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Ops Admin Assistant III

Location: Burlington
Company: CB Canada

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary
This position performs advanced administrative responsibilities including preparation and analysis of more complex reports, compilation of information from various sources, handling small scale projects, and analysis using various software packages. He/She may direct the work of others and provide instruction and guidance to lesser experienced employees. This position performs general office duties including word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. He/She may deal with confidential material on a regular basis.


  • Works with a team of CSRs and other departments to find appropriate solutions
  • Enters KPI Report a business-performance tool that effectively visualizes Key Performance Indicators containing charts, Graphs and text.
  • Executes a comprehensive examination of various documents including commercial invoices, international bills of lading, and shipping documents to ensure completeness and accuracy.
  • Researches and corrects errors resulting from incorrect pre-advise information.
  • Compiles and saves shipping documents (paper or electronic) to comply with government regulations.
  • Prepares complex reports/presentations.
  • Performs analysis using various software packages and databases (e.g. MS Access).
  • Provides advanced office support knowledge and skills.
  • Prepares and/or coordinates information for internal and external contacts.
  • Escalates queries and concerns


  • Bi-lingual - (English and French)
  • High School Diploma, GED, or International equivalent
  • 2+ years' office warehouse support experience - Preferred
  • Proficiency in Microsoft Office (Word, Excel, Access, and Outlook)
  • Hours: 7:30 AM to 4:00 PM

Other Skills

  • Effective interpersonal and customer service skills
  • Strong analytical, researching and problem-solving skills
  • Multitasking, attention to detail and organizational skills
  • Proven experience exercising attentiveness and patience
  • Excellent oral/written communication

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.

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