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PATIENT SCHEDULER, CPT

Location: Vineland Station
Company: Niagara Health System

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As a member of the OR Bookings Office and the larger patient care team, the Patient Scheduler, OR Bookings, works under the direction of the Manager or delegate and fulfills a variety of functions including booking and scheduling, clerical duties, and public relations. Daily work includes direct interaction with Surgeons, physician's offices, interprofessional teams and departments, patients and perioperative leadership. Shift rotations and assignments are subject to change.

QUALIFICATIONS:
o Graduate of a Medical Office Assistant program or the equivalent in related experience
o Medical Terminology Certificate
o One year experience with Meditech including Registration, Community Wide Scheduling, EMR,
o Preferred experience with or understanding of OR Bookings Systems (PICIS ORM and Booking Care)
o Demonstrated statistical analysis capabilities to understand and interpreting data, including surgeon performance, patient census information, etc.
o Evidence of high degree of accuracy in work management understanding the impact accuracy and the impact of errors as it applies to data management including but not limited to;
o Patient Records
o Reporting
o Clinical Pathways
o Excellent communication, interpersonal and organizational skills.
o Demonstrated ability to demonstrate a professional attitude and communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team
o Demonstrated ability to be flexible and adaptable to a changing work environment
o Demonstrated ability to prioritize and function effectively in a busy environment
o Demonstrated problem-solving ability and organizational skills
o Demonstrated ability to work independently and collaboratively as part of a team.
o Demonstrated ability to function in a multi-task environment
o Excellent proficiency and knowledge of computers and computer programs including Microsoft Office Suite, Meditech, and the ability to learn program specific clinical computer applications
o Excellent communication skills and ability to respect the confidentially of personnel and patient information.
o Compliance with confidential requirements under the Niagara Health Privacy Policy.
o Excellent keyboarding skills with minimum 45 wpm.
o Knowledge of office equipment (telephone, fax, photocopiers).
o Must be available for all shifts, vacation replacement, and sick time

Recruitment Specialist: Carrie Garritsen

We are especially interested in connecting if you...
Value diversity, equity and inclusion;

Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;
Identify as a member of one or more of the following groups: equity-seeking group, Indigenous persons, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas.
Have background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service


In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation

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